Privacy policy

Onni Candle is committed to respecting your privacy and recognizes your need for appropriate protection and management of the personally identifiable information you share with us. We strive to honor the privacy and security of our users, customers and suppliers, as well as their representatives, in relation to all products, services, applications and websites provided by Onni Candle. This Cookies Policy explains what Cookies are, how we use Cookies, how third-parties we may partner with may use Cookies on our Site, your choices regarding Cookies and further information about Cookies.

Onni Candle websites and digital media, including apps, mobile apps, social media accounts, internet and wifi-enabled devices, etc. (“Sites”) may use cookies and similar technologies (such as pixel tags, web beacons, etc.) to allow us and third parties to obtain information about your visits to the Sites, including to analyze your visiting patterns. We may use this information to process your transactions or requests, and, where applicable, deliver online and mobile advertisements, messages and content from us, as well as third parties, that are specific to your interests.
What Are Cookies? Cookies are small text files stored on your computer or other devices. They are widely used to make websites work or improve the efficiency of a website. Cookies help with website functionality and user experience because websites can read and write to these text files, enabling the site to recognize you and remember important information that will make your use of the site more convenient (i.e., by remembering your language or font preference settings).

 

Functionality tags/files do not require your consent. For analytical and other tags/files, however, where applicable and required by law we request your consent before placing them on your device or allow you to opt out of our use of these types of Cookies. You can give your consent by clicking on the appropriate button on the Cookies banner displayed to you when you visit our Sites or using the preference center in our cookie management tool.

Cookies Use By Our Sites

Our Sites may use the following Cookies:
Essential Cookies. These are Cookies required for the operation of our Sites. Essential Cookies may enable you to, among other things, log in to secure areas of our Sites, navigate our Sites, add products to your bag, checkout, make use of our e-billing services, etc.

 

Analytical/Performance Cookies. These Cookies allow us to recognize and count the number of visitors and to see how visitors navigate our Sites. We may use these Cookies to, among other things, measure how our customers are using the site to improve functionality and optimize the shopping experience for you. This helps us improve the way our Sites work, for example, by ensuring that users are finding what they are looking for easily.

 

Functionality/User Preference Cookies: These Cookies are used to recognize you when you return to our Sites. We may use these to remember the language and currency that you use onsite and to help streamline your shopping experience. These Cookies enable us to personalize our content for you, greet you by name and remember your preferences.

 

Marketing/Targeting/Social Sharing Cookies. These Cookies record your visits to our Sites, the pages you have visited and the links you have followed. We will use this information to make our Sites, and the advertising displayed on them, more relevant to your interests. Where applicable and as allowed by law, we may also share this information with third parties for this purpose. Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use Cookies, over which we have no control.

How to Manage, Disable or Opt-Out of Cookies Used By Our Sites

Internet browsers allow you to change your Cookies settings for various reasons, including to block certain kinds of Cookies or files. You can therefore block certain Cookies by activating the applicable settings on your browser. However, if you use your browser settings to block all Cookies, you may not be able to access all or parts of our Sites because some may be functionality or essential Cookies. For further information about deleting or blocking cookies, please visit: http://www.allaboutcookies.org/manage-cookies/. You may refuse, accept or remove Cookies from our Sites at any time by activating or accessing the Cookie preferences setting on your browser. For further information about changing your Cookies preferences or disabling Cookies altogether, refer to
http://www.allaboutcookies.org/manage-cookies for information on commonly used browsers. Please be aware that if Cookies are disabled or removed, you may not be able to access all or parts of our Sites, or features may not operate as intended.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

Text Messaging Policy

Onni Candle Terms & Conditions

This SMS message program is a service of Onni Candle. By providing your cell phone number, you agree to receive recurring automated promotional and personalized marketing text messages (e.g., SMS/MMS cart reminders, sale notices, etc) from Onni Candle. These messages include text messages that may be sent using an automatic telephone dialing system, to the mobile telephone number you provided when signing up or any other number that you designate. You give Onni Candle permission to send text messages to the enrolled cell phone number through your wireless phone carrier, unless and until you end permission per these Terms & Conditions. Consent to receive automated marketing text messages is not a condition of any purchase. Message & data rates may apply.

Message frequency may vary. Onni Candle reserves the right to alter the frequency of messages sent at any time, so as to increase or decrease the total number of sent messages. Onni Candle also reserves the right to change the short code or phone number from which messages are sent and we will notify you if we do so.

Not all mobile devices or handsets may be supported and our messages may not be deliverable in all areas. Onni Candle, its service providers and the mobile carriers supported by the program are not liable for delayed or undelivered messages.

By enrolling in the Onni Candle messaging program, you also agree to these messaging terms & conditions (“Messaging Terms”), our Onni Candle Terms of Use and Onni Candle Privacy Policy.

Cancellation

Text the keyword STOP, STOPALL, END, CANCEL, UNSUBSCRIBE or QUIT to the telephone number, long code, or short code that sends you our initial confirmation message to cancel. After texting STOP, STOPALL, END, CANCEL, UNSUBSCRIBE or QUIT to the telephone number, long code, or short code that sends you our initial confirmation message you will receive one additional message confirming that your request has been processed. If you change your preferences, it may take up to 48 hours for it to take effect. You acknowledge that our text message platform may not recognize and respond to unsubscribe requests that do not include the STOP, STOPALL, END, CANCEL, UNSUBSCRIBE or QUIT keyword commands and agree that Onni Candle and its service providers will have no liability for failing to honor such requests. If you unsubscribe from one of our text message programs, you may continue to receive text messages from Onni Candle through any other programs you have joined until you separately unsubscribe from those programs.

Help or Support

Text the keyword HELP to the telephone number, long code, or short code that sends you our initial confirmation message to receive a text with information on how to unsubscribe.

No Warranty

TO THE MAXIMUM EXTENT ALLOWED BY APPLICABLE LAW, YOU ACKNOWLEDGE AND AGREE THAT THE MESSAGING PROGRAM IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

Limitation of Liability

TO THE MAXIMUM EXTENT ALLOWED BY APPLICABLE LAW, YOU AGREE THAT IN NO EVENT SHALL EITHER OF ONNI CANDLE OR ANY PARTY ACTING ON BEHALF OF ONNI CANDLE BE LIABLE FOR: (A) ANY CLAIMS, PROCEEDINGS, LIABILITIES, OBLIGATIONS, DAMAGES, LOSSES OR COSTS IN AN AGGREGATE AMOUNT EXCEEDING THE GREATER OF THE AMOUNT YOU PAID TO ONNI CANDLE HEREUNDER OR $100.00; OR (B) ANY DIRECT, INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, PUNITIVE OR ANY OTHER DAMAGES. YOU AGREE EVEN IF ONNI CANDLE HAS BEEN TOLD OF POSSIBLE DAMAGE OR LOSS ARISING OR RESULTING FROM OR IN ANY WAY RELATING TO YOUR USE OF THE ONNI CANDLE MESSAGING PROGRAM. ONNI CANDLE AND ITS REPRESENTATIVES ARE NOT LIABLE FOR THE ACTS OR OMISSIONS OF THIRD PARTIES, INCLUDING BUT NOT LIMITED TO DELAYS OR NON-DELIVERY IN THE TRANSMISSION OF MESSAGES.

Indemnity

To the maximum extent allowed by applicable law, you agree to indemnify, defend and hold harmless Onni Candle, its directors, officers, employees, servants, agents, representatives, independent contractors and affiliates from and against any and all claims, damages, liabilities, actions, causes of action, costs, expenses, including reasonable attorneys’ fees, judgments or penalties of any kind or nature arising from or in relation to these Messaging Terms or your receipt of text messages from Onni Candle or its service providers.

Dispute Resolution

  1. General. Any dispute or claim arising out of or in any way related to these Messaging Terms or your receipt of text messages from Onni Candle or its service providers whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and regardless of when a dispute or claim arises will be resolved by binding arbitration. YOU UNDERSTAND AND AGREE THAT, BY AGREEING TO THESE MESSAGING TERMS, YOU AND ONNI CANDLE ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION AND THAT THESE MESSAGING TERMS SHALL BE SUBJECT TO AND GOVERNED BY ARBITRATION.
  2. Exceptions. Notwithstanding subsection (a) above, nothing in these Messaging Terms will be deemed to waive, preclude, or otherwise limit the right of you or Onni Candle to: (i) bring an individual action in small claims court; (ii) pursue an enforcement action through the applicable federal, state, or local agency if that action is available; (iii) seek injunctive relief in aid of arbitration from a court of competent jurisdiction; or (iv) file suit in a court of law to address an intellectual property infringement claim.
  3. Arbitrator. Any arbitration between you and Onni Candle will be governed by the JAMS, under the Optional Expedited Arbitration Procedures then in effect for JAMS, except as provided herein. JAMS may be contacted at www.jamsadr.com. The arbitrator has exclusive authority to resolve any dispute relating to the interpretation, applicability, or enforceability of this binding arbitration agreement.
  4. No Class Actions. YOU AND ONNI CANDLE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and Onni Candle agree otherwise in a signed writing, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding. You agree that, by agreeing to these Messaging Terms, you and Onni Candle are each waiving the right to a trial by jury or to participate in a class action, collective action, private attorney general action, or other representative proceeding of any kind.
  5. Modifications to this Arbitration Provision. Notwithstanding anything to the contrary in these Messaging Terms, if Onni Candle makes any future change to this arbitration provision, you may reject the change by sending us written notice within 30 days of the change to Onni Candle’s contact information provided in the “Contact Us” section below, in which case this arbitration provision, as in effect immediately prior to the changes you rejected, will continue to govern any disputes between you and Onni Candle.
  6. Enforceability. If any provision of these Messaging Terms is found to be unenforceable, the applicable provision shall be deemed stricken and the remainder of these Messaging Terms shall remain in full force and effect.

Changes to the Messaging Terms

We reserve the right to change these Messaging Terms or cancel the messaging program at any time. By using and accepting messages from Onni Candle after we make changes to the Messaging Terms, you are accepting the Messaging Terms with those changes. Please check these Messaging Terms regularly.

Entire Agreement/Severability

These Messaging Terms, together with any amendments and any additional agreements you may enter into with us in connection herewith, will constitute the entire agreement between you and Onni Candle concerning the Messaging Program.

Contact

Please contact us with any inquiries or concerns at info@onnicandle.com or write to us at: Onni Candle, 5 Wilshire Blvd., Saratoga Springs, NY 12866, United States.

Copy Terms of Service